1. How do I place an order?
    You can browse fitness equipment through our website and place an order directly on the page. If you have any questions, please email GuillermoPenagos@guillermopenagosshop.com or call 253-336-9948.
  2. Where do you ship to?
    We ship to all parts of the world. If your area is not within the delivery range, please contact us by phone or email for more information.
  3. How can I pay?
    We accept a variety of payment methods, including credit and debit cards. Please check the details at checkout.
  4. How do I process returns or exchanges?
    If you are not satisfied with the fitness equipment you purchased, you can request a return or exchange within 30 days of receiving the goods. Please ensure that the product is unused and in its original packaging. Please email for details on the specific process.
  5. What is the product warranty policy?
    We provide a limited warranty for some products. Please refer to the product manual or contact customer service for the specific warranty period and policy.
  6. How do I contact customer service?
    You can contact us at:

Email: GuillermoPenagos@guillermopenagosshop.com
Address: 906 116TH ST S, TACOMA, WA 98444
Phone: 253-336-9948
If you have any other questions, please feel free to contact us and we will be happy to help you!